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The relationship between fleet managers and OEMs is changing due to the expanding EV landscape. Automakers are increasingly using visual communications like screen sharing to answer questions about EVs ranging from battery technology and charging equipment to product decision making. An example is General Motor’s EV Live platform which is a one-on-one interaction with an EV specialist and accepts calls from anyone in the GM universe for free seven days a week.
For the complete story, go to the Auto Rental News article.